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BOOK WITH 20% ADVANCE, REST 80% COD | PAN INDIA DELIVERY | COD AVAILABLE | 9HEPWJYU(5%) DISCOUNT CODE | WOMEN'S CHOICES | CHEF'S CHOICES | SAFELY COURIER PARTNER |
BOOK WITH 20% ADVANCE, REST 80% COD | PAN INDIA DELIVERY | COD AVAILABLE | 9HEPWJYU(5%) DISCOUNT CODE | WOMEN'S CHOICES | CHEF'S CHOICES | SAFELY COURIER PARTNER |
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Microactive
Microactive

Return Policy

Return Policy

Return & Replacement Policy

At Microactive Kitchen Appliances, customer satisfaction is our priority. We strive to deliver high-quality products and ensure a smooth shopping experience for every customer.

10-Day Return / Replacement Policy

We offer a 10-day Return or Replacement policy from the date of delivery for eligible products.

Customers may request a return or replacement if:

  • The product is not working properly
  • The product is damaged during transit
  • The product received is defective
  • The product is significantly different from the description
  • The product does not perform as expected under normal usage conditions

 

Eligibility for Return / Replacement

To qualify for a return or replacement:

  • The request must be raised within 10 days of delivery
  • The product must be in its original condition
  • All original accessories, packaging, manuals, and invoice must be included
  • Product should not show signs of physical damage caused by misuse or improper handling

Non-Returnable Situations

Returns or replacements may not be accepted if:

  • The product has been physically damaged by the customer
  • The product has been used improperly
  • Missing original packaging or accessories
  • Return request is made after 10 days of delivery
  • Minor color/design variations due to screen differences

Return Process

To initiate a return or replacement request:

  1. Contact our support team with your Order ID
  2. Share product images/videos if required
  3. Our team will review the request within 1–2 business days
  4. Once approved, return pickup or replacement instructions will be provided

Refund Policy

  • Refunds are processed after the returned product is received and inspected
  • Approved refunds are credited to the original payment method within 5–7 business days
  • In some cases, store credit or replacement may be offered instead of a refund

Replacement Policy

If the product is defective or not working properly, we will provide:

  • Free replacement of the same product, or
  • Alternative solution based on product availability

Shipping Charges

  • If the return is due to a defective, damaged, or incorrect product, return shipping will be covered by us
  • For other cases, shipping charges may be deducted from the refund amount

Contact Us

For return or replacement assistance, please contact:

  • Email: info@microactive.co.in
  • Phone/WhatsApp: +91-7650076504 / +91-8460482281
  • Business Hours: All Week except Wednesday, 10 AM – 7 PM